Terms of Service

These Terms of Service ("Terms") govern your use of the grendolavix.top website and services provided by grendolavix.top Ltd.

Last updated: 15th January 2026

Acceptance of Terms

By accessing and using the grendolavix.top website or our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use our service.

These Terms apply to all users of the website, including without limitation users who are browsers, customers, merchants, vendors, and contributors of content.

User Obligations

By using our website and services, you agree to:

Provide accurate and complete information when requested
Use our services only for lawful purposes and in accordance with these Terms
Not attempt to gain unauthorised access to our systems or networks
Not use our services to transmit harmful, offensive, or illegal content
Respect the intellectual property rights of grendolavix.top and third parties
Comply with all applicable laws and regulations

Service Description

grendolavix.top provides spa loyalty program technology platforms and related services to beauty and wellness businesses. Our services include but are not limited to:

Loyalty platform technology solutions
Customer analytics and insights
System integration services
Training and support services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to existing clients.

Intellectual Property

All content, features, and functionality on the grendolavix.top website, including but not limited to text, graphics, logos, images, software, and design, are the exclusive property of grendolavix.top Ltd or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without prior written consent from grendolavix.top Ltd.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of information as outlined in our Privacy Policy.

Service Availability

We strive to ensure our services are available at all times, but we cannot guarantee uninterrupted access. We may temporarily suspend access for maintenance, updates, or other operational requirements. We will provide reasonable notice of planned maintenance when possible.

Client Responsibilities

Clients using our loyalty platform services are responsible for:

Ensuring compliance with applicable data protection laws
Obtaining necessary consents from their customers
Providing accurate information about their business and requirements
Implementing appropriate security measures for their systems
Training their staff on proper use of our platforms

Limitation of Liability

To the fullest extent permitted by applicable law, grendolavix.top Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

Our total liability to you for all claims arising from or related to our services shall not exceed the amount paid by you to us in the twelve months preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless grendolavix.top Ltd, its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of our services.

Governing Law

These Terms shall be interpreted and governed by the laws of Malta, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Malta.

If you are a consumer resident in the European Union, you may also have the right to bring proceedings in the courts of your country of residence.

Dispute Resolution

We encourage resolution of disputes through direct communication. If you have any concerns about our services, please contact us first at [email protected]. We will make reasonable efforts to resolve any issues amicably.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use our services will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Service Level Agreements

Specific service level agreements, including uptime guarantees, response times, and support provisions, are detailed in individual service contracts with clients. These Terms provide the general framework for all services.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and grendolavix.top Ltd regarding the use of our services and supersede all prior and contemporaneous written or oral agreements.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: [email protected]
Phone: +356 27426238
Post: grendolavix.top Ltd, Triq ir-Repubblika 85, Valletta VLT 6041, Malta

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